Are you in control of your online reputation?

Improve and maintain your online reputation with our state-of-the-art review monitoring software — and proactive client outreach.

Plans & Pricing

Reputation Marketing Services

DIY Reputation Software
$
49
per month
Self Manage Reviews (All sources)
Respond to Google and Facebook reviews in-line
Review response templates + Unlimited custom templates
Review Display Widget
Sentiment Analysis
Review Statistics
Monitor listings (all sources)
Citations
Listings Statistics
Competition
Mentions
Social monitoring
Daily Digest emails + Executive Report
Try it for 7 days free
855-554-0054
Reputation Management
$
225
per month + $500 setup fee
Managed reputation by experts
Managed positive review responses
Managed negative review responses
Managed review request
SEO optimized review responses
Respond to Google and Facebook reviews in-line
Review response templates + Unlimited custom templates
Review Display Widget
Sentiment Analysis
Review Statistics
Monitor listings (all sources)
Citations
Listings Statistics
Competition
Mentions
Social monitoring
Daily Digest emails + Executive Report
Get Started
855-554-0054

Ignite the social proof that sends customers your way

The fact that 85% of people trust online reviews as much as personal recommendations means your online reputation has a real-world effect on the success of your business. But just because you’re good at what you do doesn’t mean that your online presence reflects that. 

At 5th & Melody, we give you the hands-on support and technical tools necessary to improve your current standing online, while helping you collect more positive feedback to improve your business’s public image.

Influence your website pagerank up to 10%

Increase website visits up to 25%

Showcase your business success with positive reviews

Gain trust of your clients with genuine feedback

Monitor your relationships

Public feedback about your company matters when it comes to converting prospects into customers. We provide you with a meaningful understanding of your digital reputation through our review management software. It monitors your ratings across multiple online profiles, so you can keep tabs on what’s publicly being said about your business.

Build credibility & trust

It’s important for any business to have the respect of its community, so we take a proactive approach to building trust. That means keeping the channels of communication open between you and your followers, and actively responding to both public and internal feedback. Finally, you can put your best face forward when making contact with current and potential clients.

Defend against negative contributions

Bad reviews can be a huge drain on your business’s credibility, so the last thing you want is for a negative encounter to go public. We proactively facilitate opportunities for feedback so that we can address a small problem before it becomes a big one.

Reputation Management insights using artificial intelligence

Harness the power of artificial intelligence to analyze online reviews and get insights you might have missed. Easy-to-understand analytics help you make smart business decisions to grow your business!

  • Discover top trending keywords
  • See a timeline of notable moments in customer opinion
  • Drill into specific reviews
  • Compare locations to understand brand sentiment as a whole

Our formula for mastering your online image

It can be hard work raising your online reputation to the standards of modern consumers. That’s why we take a holistic approach to understanding your business’s online feedback profiles, and helping you grow.

From software that tracks fresh feedback to detailed insights into review trends, 5th and Melody’s reputation management services arm you with every tool you need to enhance your online reputation.

Centralized Review Monitoring

Thanks to our reputation management software, we make it easy for you to track your reputation across multiple review sites and online profiles all in one user-friendly interface. Our detailed analytics give you a better understanding of trending topics, and shared sentiment among your customers.

Surveys

Customer satisfaction surveys give you the opportunity to learn about your customers’ experience with your business before they end up posting a public review. By promoting an open line of communication with your current clients, our surveys find out what you’re doing right — and what might need improvement. 

Automated Review Requests

One of the best ways to improve your business’s reputation online is to increase the number of positive reviews on your company’s website, and on third party profiles. Our automated review request system increases the volume of your reviews by automatically sending out review requests to your recent clients.

Alert System

Staying on top of fresh feedback gives you the power to increase your communication with your clients, and mitigate issues in real time. Thanks to our review alert system, you’ll be notified immediately anytime a new review about your business is posted or a survey has been submitted, and then respond promptly.

Centralized Review Monitoring

Thanks to our reputation management software, we make it easy for you to track your reputation across multiple review sites and online profiles all in one user-friendly interface. Our detailed analytics give you a better understanding of trending topics, and shared sentiment among your customers.

Surveys

Customer satisfaction surveys give you the opportunity to learn about your customers’ experience with your business before they end up posting a public review. By promoting an open line of communication with your current clients, our surveys find out what you’re doing right — and what might need improvement. 

Competitor Reporting

Our competitor reporting system gives you a window into how your business stacks up against its steepest competition. We’ll provide you with priceless insights on how your public feedback compares to similar companies, then lay out a roadmap that’ll help you measure up — and keep pace with consumer expectations.

Insight Reports

As a business with a long list of clients, it’s easy to get overwhelmed by the torrent of feedback you’ll have continuously pouring in. That’s why our insight reports provide you with a detailed analysis of feedback data, and pinpoint issues that may be arising among specific client groups.

Snapshot Reports

See a quick overview of your company’s online reputation and unlock a positive trajectory for your public reputation. Our Vendasta snapshot reports are an automated sales intelligence tool that enables you to create snapshot reports from over 30 different customer review sites. They’ll instantly highlight your business’s number of reviews, recency of reviews, and average score.

Claim & Update

With countless review sites hosting online business profiles, it can be a struggle to keep a handle on where exactly your feedback is being posted. That’s why we scout your business’s pre-existing profiles, and assist you in claiming and updating them. Our claim & update process facilitates ownership of your online reviews, so you can immediately respond to your public feedback wherever it’s posted.

Managed Customer Feedback

Need help responding to all of your business’s feedback? Our managed services team can reply to various forms of feedback across multiple platforms. With the power to respond personally to feedback (and identify legal or slander concerns), you can rest assured that your reputation is in good hands, and spend more time focusing on current business.

Tiered Management Pricing

Some companies prefer to be more hands on when responding to customer feedback. Some like it managed by our pros. Whatever the case, our tiered management pricing makes it possible to pay only for the services you want, with the option to upgrade when you start needing more help.

Your primary tool for your businesses digital strategy

5th & Melody's online business platform helps businesses reach their goals with essential online marketing tools. Track your digital marketing performance all in one place whether its reputation management, social media, reviews, website analytics or SEO.

Our platform allows three unique digital service models that cater to the needs of your business. You can do-it-yourself, do it with me, or do it for me.

Do-It-Yourself

You know exactly what you want for your business and how to interact with customers online. We simply provide you the tools and training, and then you’re off to conquer the digital world on your own.

Do It With Me

We team up and share the workload on a level everyone is comfortable with. We’ll take on the responsibilities you don’t want to worry about, likelistings management, review monitoring, and social posting.

Do It For Me

If you’re too busy to worry about online marketing, we can do most (if not all) of the heavy lifting for you. We get right under the hood and learn your business and customers so we can communicate your brand effectively.

A management team whose reputation
speaks for itself

Your business needs a glowing reputation to attract new prospects, and we want to help you get there faster. With extensive industry knowledge and experience, 5th & Melody can deliver the data-driven results your business has been looking for. Our reputation management team is poised to conquer your business’s digital image, so you can successfully scale your business.
4.9/5

Stars on Clutch.co

We’re confident in our ability to help you grow. But if you don’t want to take our word for it, just check out these glowing reviews on clutch.co.

100+

Supporting Businesses

We’ve helped thousands of small businesses scale to the size they’ve always dreamt of.

12+

Years of Experience

For the last 12+ years, we’ve been using AI to drive substantial growth for small businesses.

Stop letting a few bad reviews stifle your revenue

A poor online reputation means sales lost to your competitors. Contact us today, and let us start collecting fresh five-star reviews to elevate your company’s reputation — while you scale your business to new heights.